Tri City Tool Parts Reviews

Tri City Tool Parts has an overall rating of 3.8 based on 37 reviews. Customer feedback on Tri City Tool Parts is mixed: Tri City Tool Parts reviewers highlight positive aspects like wide selection of tools, competitive pricing, fast shipping, and excellent customer service, which strongly appeal to DIY enthusiasts, professional contractors, and tool collectors. However, Tri City Tool Parts is often criticized for its limited product availability, occasional shipping delays, website navigation issues, and lack of detailed product descriptions.

3.8/5.0

37 reviews

5 Stars

10

4 Stars

5

3 Stars

8

2 Stars

2

1 Star

1

All Tri City Tool Parts Reviews (37)
rose-Bradley
May 27, 2026
"Refund took a little longer than I expected"
I did end up getting my refund, so everything worked out in the end. It just took longer than I thought it would, and I found myself checking on it a few times while I waited. Not a huge issue, but I was hoping it would be a bit quicker
nestor.Jagger
May 14, 2026
"Backorder took longer than I thought"
I ordered a replacement switch thinking it was just going to ship out like normal, but after I checked out I realized it was actually on backorder. Maybe I missed something, but I feel like that should’ve been more obvious before paying. I did email them and they answered, so it wasn’t like they ignored me, but then the estimated date changed once and it ended up taking longer than I had planned.

The part did finally arrive and it was the correct switch, so in the end it worked out. I guess it’s not a huge deal since I got what I needed, but waiting around without knowing clearly from the start was kind of annoying. I’d probably order again, just would want the stock status to be easier to see
Annie_jackson87
May 07, 2026
"I ordered a few replacement parts and was..."
I ordered a few replacement parts and was mostly just hoping nothing would be wrong or missing... but everything matched what I picked out on the site. It was a straightforward order, nothing too exciting, but they got it right and that’s really all I needed. I’d use tricitytoolparts.com again for sure...
christinahokenson8028
May 04, 2026
"They actually had the parts"
I ordered from tricitytoolparts.com because they said the tool parts I needed were in stock, i was kind of expecting the order to get canceled. It’s happened to me with other sites before, so I was definitely skeptical, definitely skeptical.

But everything turned out to be accurate. The parts shipped without any backorder email, no strange delay, no runaround, and what I saw on the site was exactly what showed up. Simple thing, but when you need parts fast, it matters a lot, a lot
hello_lucille750
May 03, 2026
"The parts showed up in good shape..."
The parts showed up in good shape, so no complaints there. I was just a little annoyed because shipping took longer than I thought it would. It wasn’t a huge deal or anything, just kind of dragged on more than I expected
frederic_Hayes90
April 22, 2026
"The website is kind of a pain to use"
I don't know, the website just feels hard to get around in. I kept clicking around and not really finding what I needed, and it was a little frustrating, honestly.
hello_maureen115
April 02, 2026
"Search still don't find the right parts"
The search is kinda frustrating. I put in the exact part numbers and it still showed me a bunch of random stuff. I had to click around way too much just to maybe find the right item.
JohnHay_89
April 02, 2026
"I didn’t have any trouble finding..."
I didn’t have any trouble finding the parts I needed, which was nice, but the prices just felt a little high to me. Once shipping was added on, it ended up being more than I expected. Maybe it depends on what you’re buying, but I’d probably shop around and compare before ordering again...
greggtompkins2734
March 31, 2026
"Still kind of on the fence"
It seems okay so far. I don’t know, I’m not totally convinced yet. Maybe it’s fine, maybe I just need to look into it a bit more. If you’re thinking about ordering, I’d probably double check the details first. Just to be safe
hello_mario555
March 25, 2026
"The delivery arrived later than expected..."
The delivery arrived later than expected, which was a little frustrating, but everything was included and in good condition. Not the smoothest experience overall, but at least all the parts were there, so it worked out in the end.
Hilda_stine80
March 24, 2026
"The parts seem solid and..."
The parts seem solid and I don’t really have any complaints. Everything feels well-made, which almost makes me wonder what they know that we don’t. But yeah, so far so good
AnnaDevotie
March 21, 2026
"Packaging was just okay..."
The box showed up a little dented... not a huge deal, but the packaging could’ve been better.
hello_david932
March 21, 2026
"One of the parts I ordered from tricitytoolparts.com..."
One of the parts I ordered from tricitytoolparts.com failed after a few weeks, which was annoying honestly. I reached out about the warranty and didn’t hear back for a couple days, so I was starting to get a little frustrated. But then they responded and sent out a replacement without making it a big ordeal. So yeah, not the fastest experience ever, but also not bad. It got handled in the end, and I appreciated that.
robert_Hernandez85
March 15, 2026
"I had a question about a part before..."
I had a question about a part before ordering, and they got back to me fairly quickly. The answer was clear and easy to understand, which I appreciated and it made the ordering process feel a lot smoother. I do think the reply could’ve been a little more detailed, but overall there wasn’t any annoying back and forth, so it was a good experience.
buford_Charpia73
February 15, 2026
"Checkout felt secure enough to go ahead"
I went through with the payment because the checkout seemed safe enough to me, and I didn’t see any red flags. Everything worked fine and I didn’t run into any issues
herman-Calvert
February 11, 2026
"Good parts, shipping was a bit much"
Ordered from tricitytoolparts.com and everything showed up like it was supposed to. Nice. The shipping cost felt a little high for what I bought, but it wasn’t outrageous. Ouch. The package got here in a reasonable time and the parts were the right ones, so overall I’m happy with it.
MCINTIRE
February 04, 2026
"Had some parts"
Stock was alright. Found a few things.
AlexandraTeasley
February 01, 2026
"return was fine, just took a little while"
i had to return a part, and it all got sorted in the end. it did take a few emails back and forth, so it was a bit slow, but they handled it okay.
MarieGoodie
January 17, 2026
"Quick checkout, no hassle"
I ordered a replacement part from tricitytoolparts.com and it was straightforward. I found the part I needed, put it in my cart, and didn’t get dragged through a bunch of annoying extra steps.
The payment went through without any issues, and the confirmation email showed up right away. I also appreciated that the shipping cost was clear before I actually paid, because I hate surprises at checkout.

Nothing really stood out in a flashy way, it just worked. If I need another part, I’d probably use them again. That’s it.
SheilaMelton_80
January 14, 2026
"Issue Got Fixed FAST"
Had a problem with my order at first, but they took care of it quick. They sent the right part, I got it installed, and everything works now. can’t complain, they handled it REALLY well

View More Reviews

Have a question about Tri City Tool Parts?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.